We Deliver Wellness offers a 14-day return policy on orders placed on all products. Any product in the original condition can be returned within 14 days with a promise of a one hundred per cent refund. Customers will be refunded through the route chosen for the original payment. Customers can call our customer support for further information in this regard.
1- What is meant by the term original condition?
Original condition refers to the state in which the product was delivered to the customer, i.e. sealed.
2- Do I need to present a receipt for a refund?
For validating any order, a customer must provide the order information. Hence, a receipt is necessary for requesting a refund.
3- What are the terms and conditions of a refund?
A refund for any product will be returned within 14 days of receipt. Some amount will be deducted from any amount refunded in the customer’s account. There are certain circumstances in which the original shipping fees might well be refunded as well. However, these refunds are subject to the brand’s discretion. We reserve the right to make any decision of such nature, which may or may not benefit the customer.
4- How will I receive my refund?
The refund will be made via the same payment method used for the initial purchase. However, if the customer requests a different refund method, the brand will consider the customer’s play.
5- What is the procedure for returning a product?
Getting in contact with our customer support representative is the first step that you need to take. To return a product, please make an inquiry at our (e-mail address) or give us a ring at (number).
Need help?
Contact us at {email} for questions related to refunds and returns.